This privacy notice explains when and how we collect personal data, how and why we use it, how we might share it, as well as how we keep it secure. It also explains your rights in relation to your personal information and how you can contact us with any queries about your personal information.
1. Who we are
All Land Services Limited
2. What information will we collect from you?
For the purposes set out in section 4, we collect your personal information Your personal information includes your name, address, telephone number, email address,
3. Sources of personal information
We collect personal information through a number of means, including:
• From you providing this to us in a face-to-face meeting, or via telephone, e-mail, social media or
completion of an online form
• Referrals from third parties you deal with
4. How and why we use your personal information
We may collect information from you to allow us to:
a) Provide you with details about our services
b) Administer applications for employment with us
If you enquire about a vacancy or apply for a position with us, we will collect your personal information so as to provide you with further details regarding the position of interest and to administer the application process. In the event you provide us with consent to do so, we will use your personal information to provide you with details of vacancies which become available in future.
c) Deliver services to you or your business
We will collect and process your personal information as necessary to deliver services to you as you have requested pursuant to our contract with you.
d) Provide for billing of services procured from us
In the event you owe us money, we will use your personal information to aid us in recovering this debt. It is in our legitimate business interest to do this.
e)Where we send ‘marketing’ communications to you by email we may collect information about your engagement with this content, your web browsing activity, operating system and IP address. We may collect this information to improve the communications you receive so that these provide the greatest value to you and in support of our legitimate business interest of promoting our services and/or retaining your custom. If you wish to cease receiving such communications you can opt-out using the appropriate links in any such email that is sent to you, or you can contact us at . You may continue to receive emails relating to any services we are providing. We will never sell your personal information to third parties for their ‘marketing’ or any other purpose.
5. Keeping your personal information secure
We take the security of your personal information very seriously and have appropriate security measures to prevent personal information being lost or damaged through accident or unlawful access. Those accessing your data will do so in an authorised manner and are subject to a duty of confidentiality. We also have stringent technological and, where possible, physical controls in place to restrict access to our systems and documentation.
We have procedures in place to deal with any suspected data breach and will inform you and any relevant regulator in the event of a suspected data breach where we are legally required to do so.
6. How long do we hold your information?
Where we are providing or have provided services to you, we will keep your personal information for as long as is necessary to deliver the contracted services you have requested from us. In other circumstances we will hold personal information for as long as is necessary and in accordance with this privacy notice.
7. Your rights
Under the General Data Protection Regulations you have the rights set out below.
a) The right to be informed
b) The right of access
You have the right to request access to the personal information we hold about you.
c) The right to rectification
You have the right to request that any personal information is rectified if this is inaccurate or incomplete.
d) The right to erasure (the right to be forgotten)
You have the right to request the erasure of your personal information where there is not a compelling reason for us to continue to hold this.
e) The right to object
You have the right to object to processing of personal information on the grounds of legitimate interest. Where we can demonstrate compelling legitimate grounds for the processing, which override your interests, freedoms and rights, your personal information may continue to be processed.
f) The right to restrict processing
You have the right to request that we block or restrict the processing of your personal information in certain circumstances.
g) Rights relating to automated decision-making and profiling
We do not subject your personal information to automated decision-making other than as part of the process of entering into a contract. We may profile your personal information so as to better understand you as a client, including your other or future legal needs and to meet your reasonable expectations for relevant, timely and accessible communications from us. This is because it is in our legitimate business interest to provide you with timely information on service offerings you may need, in our attempt to engage, retain or re-engage you as a client, through legally compliant means.
To opt-out of profiling, contact us using the details provided in section 12) Contact us.
When exercising these rights, we will go through a process of verifying your identify to ensure data is not disclosed to parties that do not have the right to receive it. These rights can be exercised without cost but for circumstances where requests made of us are excessive in their frequency or scope, or are unfounded, a reasonable fee will be charged.
Responding to a request to exercise a right
We will aim to respond to all requests within one calendar month but in some circumstances it may take us longer to respond if your request is one of a series of requests, your request is particularly complex, you are requesting excision of multiple rights at once, or we are having difficulty verifying your identify.
8) Where your personal information is held
Information may be held at our office.
9) Making a complaint
If you are not satisfied with our response to your comment or question relating to our processing of your personal information and you think we are not processing your personal information in accordance with legislation, you can complain to the Information Commissioner’s Office (ICO).
12) Contact us
You can contact us about your personal information or our processing of this using e. firstname.lastname@example.org
Alternatively you can write to us at the below address:
All Land Services, Stour Valley Lodge, Colchester Road, Mount Bures, CO8 5BB.